In the fall of 2020, a worker was struggling both at work and at home. As a worker and family man, he has always been dependable and self-disciplined, and willing to go the extra mile for his team and family. But after years of high-stress and putting himself last, he was emotionally, physically, and mentally drained. He was feeling out-of-control and wanted help. As he was still working, his case manager wanted to provide mental health support proven to work without triggering a claim, so referred him to Starling Minds, a digital mental health platform for stress, anxiety, and depression.
| The Background | Symptoms | Why Starling |
| 50 year old male | Clinically depressed and anxious | Zero wait times or out-of-pocket costs |
| Mental health-related absence | Declining work functioning | Accessible immediately |
| Financial and family problems | Low in energy | Psycho-education and skills-building approach |
| Lacks self-awareness around triggers | Emotional outbursts and feeling out of control | Online community for social support |
| Lacks skills to better manage mental health | Physical pain due to injuries | |
| Goal: Get his life back on track | Overwhelmed at work |
