Case studies

How an Insurance Provider Increased Employee Resilience at Lower Costs

By: Starling Minds

Last updated: February 7, 2024

For one of Canada’s largest insurance plans within the education community, disability leaders were interested in a solution case managers can refer to without inflating claim costs. With educators becoming more stressed and anxious due to limited and shrinking classroom resources, the insurance provider onboarded a digital therapy solution proven to differentiate their offerings. It also better served their members’ mental and emotional health through the power of online cognitive behavioral therapy (CBT) that’s available 24/7, immediately, and requires zero wait times.

The Challenge

  • Escalating disability claim costs
  • Reluctance from case managers to add therapy/teletherapy to file for fear of inflating costs
  • Needed therapy tailored to the unique stressors of teachers
  • Previous online CBT vendor lacked responsiveness and flexibility

The Solution

  • Needed a solution that case managers can put on file without inflating their claim costs or compromising quality of care
  • Needed a solution with the service and disability management expertise to deliver results

The Results

  • 66% of members experienced an improvement in anxiety
  • 75% of members experienced an improvement in depression
  • Cost Savings = 10.9x ROI

Discover why Starling Minds was the selected solution to help one of Canada’s largest insurance plans better manage and support their absence and disability claims.

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Starling Minds

Starling Minds™ is a digital mental health platform that reduces absence and disability costs by delivering immediate, unlimited, and personalized online Cognitive Behavioral Therapy (CBT). Developed by leading psychologists, Starling’s digital therapy is powered by an expert system that emulates the processes and practices of human-guided therapy to remove the greatest barriers preventing employees from accessing affordable and effective mental health care—cost, access, and stigma.

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